Frequently Asked Questions

Will you be getting ______ back in stock?
For our vintage items, which are one of a kind, we're generally not able to re-stock. However, sometimes we are able to find something similar so check back often to see what we have on offer.

Where do you find your clothes?
All over! We carry a variety of things, and all of them come from different places. For our one-of-a-kind pieces we scour antique auctions, flea markets, 2nd hand shops and vintage fairs. We love to source our clothes from all over, because it means we can bring you the best and most unique variety.

My order says "Payment Processing." What does this mean?
Payment Processing is a status for orders paid for with a PayPal echeck. Your order cannot be processed until the echeck clears, and this may take up to 14 days. Unfortunately, during echeck processing, we cannot hold the items in your order. If you would like to pay with an alternate form of payment, please contact us.

Do you carry petite, larger, additional, plus, or extended sizes of your clothing?
We know not everyone is built the same, and we do our best to accommodate all body types at Hoy Boutique! When we find items that come in petite or larger sizes, we're excited to stock them!

Have a question thats not here? Contact us at info@hoyboutique.co.uk and we'll get back to you as soon as possible!

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