Returns Policy

We hand pick and clean all of our items to ensure that they reach you in fantastic wearable condition. However, due to the nature of vintage clothing there may occasionally be small imperfections in the goods, which we always try to identify in the description. If you are not entirely satisfied with your purchase for any reason please return it.

Hoy Boutique can accept the return of any purchase for refund or credit note within 7 DAYS OF PURCHASE

  • As we supply accurate garment measurements, any items returned due to sizing issues are only eligible for a credit note or exchange and not a refund.
  • Please email us first to state your reason for your return or it will not be processed.
  • Goods must be returned in the same saleable condition as they were sent out.
  • Items must not have been worn and still have original tags and packaging.
  • Hoy Boutique do not refund postage costs.
  • Hoy Boutique reserves the right to refuse refunds on any items which are returned to us outside of the 7 day return period. After 7 days your return will not be processed.

Our returns policy is in full compliance with the sale of goods act.

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